Requesting a Refund

Overview

We offer a 14-day money-back guarantee on all plans. If you're not satisfied, you can request a full refund within 14 days of purchase.

How to request a refund

Go to **Settings → Billing**

Click **Request Refund**

Select the charge you want refunded

Optionally tell us why (helps us improve)

Click **Submit**

Refunds are processed within 3-5 business days and returned to your original payment method.

Refund eligibility

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Cancelling your subscription

If you want to stop being charged without requesting a refund:

Go to **Settings → Billing**

Click **Cancel Plan**

Your plan stays active until the end of the billing period

After that, you're moved to the free tier

Free tier after cancellation

On the free tier, you can:

View (but not edit) your existing projects

Export subscriber data

Access the dashboard in read-only mode

To regain editing access, simply resubscribe to any paid plan.