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Getting Started

Connecting a Custom Domain

3 min readUpdated Mar 10, 2026

Overview


Every project gets a free `yourproject.getlaunchday.com` subdomain. But for a more professional look, you can connect your own domain (e.g., `launch.yourstartup.com`).


Prerequisites


  • A domain you own (via Namecheap, Cloudflare, GoDaddy, etc.)
  • Access to your DNS settings

  • Step-by-step setup


    1. Add the domain in GetLaunchDay


    Go to **Settings → Domain** and enter your custom domain (e.g., `launch.yourstartup.com`).


    2. Configure DNS


    Add a **CNAME record** pointing to `cname.getlaunchday.com`:


    |-------|---------|--------------------------|------|


    If you're using the root domain (e.g., `yourstartup.com`), you'll need an **ALIAS** or **ANAME** record instead, depending on your DNS provider.


    3. Wait for propagation


    DNS changes typically propagate within 5-30 minutes, but can take up to 48 hours in rare cases.


    4. SSL certificate


    GetLaunchDay automatically provisions a free SSL certificate once DNS is verified. This usually takes under 60 seconds. You'll see a green checkmark when it's ready.


    Troubleshooting


  • **"Domain not verified"** — Double-check the CNAME value and wait longer for propagation.
  • **"SSL pending"** — Try refreshing after 5 minutes. If still pending, contact support.
  • **Cloudflare users** — Set the proxy status to **DNS only** (gray cloud) for the CNAME record.

  • What's next?


    Your custom domain is live! Next, learn about [understanding the dashboard](/help/understanding-the-dashboard).

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